Delivery Policy

Delivery Policy

Thank you for choosing our products for your business. We are committed to providing the highest quality tea and best delivery service to our customers.

Orders and Shipping

1. All orders are processed and shipped within 1-3 business days after payment is received.
2. We ship our tea products worldwide via reputable carriers such as DHL, FedEx, UPS, and other freight forwarding services, using various modes of transportation including air freight, sea freight, and land transportation.
3. Shipping rates are based on the weight, size, and destination of your order. Shipping costs will be automatically calculated during the checkout process.
4. We provide tracking numbers for all shipments. You can track your order at any time by visiting the carrier’s website or by contacting us directly.

Delivery Time Schedule

1. North America: Within 7-14 business days
2. Europe: Within 7-14 business days
3. Australia: Within 7-14 business days
4. Asia: Within 7-14 business days
5. Africa: Within 14-21 business days
6. South America: Within 14-21 business days

Delivery times may vary depending on the destination country, customs clearance procedures, and other factors beyond our control. We will do our best to ensure timely delivery of your order.

1. We can provide door-to-door delivery and delivery services in some areas, which depends on the logistics development in your area. 
2. If you encounter customs clearance and tax issues, you need to be responsible for customs clearance and taxes yourself.

Free Shipping Promotion

We are pleased to offer free shipping to the following countries and regions for orders over $100:

1. Singapore
2. Malaysia
3. Hong Kong, China

Please note that this promotion is subject to change without prior notice.